Store policies
The rules of the store, in writing.
Four short pages that govern every purchase from Renorama Carpet & Flooring — in the store at 4327 Steeles Ave W, North York, ON and through this site. Last updated August 11, 2026.
- 01
Returns & exchanges
What comes back, what's final sale, restocking fees and how defect claims work.
- 02
Delivery & pickup
Free store pickup, local GTA delivery quoted by phone, and how to receive flooring.
- 03
Terms of sale
How online orders work, pricing and payment, special orders, warranty and liability.
- 04
Privacy policy
What we collect to fill your order, what never touches our site, and your rights.